The Importance of Manager / Team Trust

The Importance of Manager / Team Trust

One of the key relationships in a workplace is that between a member of staff and their manager. Not only does common sense suggest this to be the case, but quite a lot of research indicates some of the key motivators of employee engagement include whether a person’s...
The Power of “We Got It Wrong”

The Power of “We Got It Wrong”

We have all seen them, most of us have probably worked for them at times, leaders or organisations that are incapable of saying “Sorry, we got it wrong”. A close second is the highly qualified carefully presented half apology “We may have got it a little bit wrong but...